Policies

Delivery Policy

Nelly’s Flower Shop delivers fresh flowers to those you care about in the following zip codes:

11222, 11249, 11211, 11206, 11205, 11201, 11237, 11221, 11216, 11238, 11217, 11231, 11251, 11213, 11233, 11207, 11208, 11385, 11365, 11366, 10002, 10003, 10009

Local delivery fee is $10.00 this will be added to each order for every address added. Any destinations outside our local delivery area will be subject to fee change.

All orders must be received before 5:00 p.m. to assure same-day delivery.

Orders received after that time will be delivered the following day, unless you call in we can accommodate your order if we still have time for the last minute orders, we will try our best. We welcome international orders for U.S deliveries.

There is a $45.00 minimum order value for delivery

Substitution Policy

Sometimes due to the time or season not all flowers are available or we don’t have the specific color wanted, so certain substitutions are needed. But we still take note to the style and color scheme desired. We have exceptional florists who create fantastic pieces and will keep the integrity of the floral design.